Hi, I'm Seraphina the Sea Dreamer! I'm crafted from ultra-soft and snuggly chenille yarn, perfect for cozy cuddles.
This plush features intricate crochet details, a vibrant mermaid tail, and soft hair, making it an enchanting companion!
Designed for playtime, this durable mermaid doll is machine washable on a handwash or delicate cycle and machine dryable on tumble dry or low settings.
Seraphina measures at 10.5 inches tall. She's the ideal size for little hands to hold or to display on a shelf.
Gift this delightful crochet mermaid to someone special or add it to your collection today.
Seraphina Mermaid Snuggler
At Croke Crochet Co., we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your crochet product, we're here to help! Please read our return and refund policy below for a clear and easy process.
Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Custom orders are non-refundable unless they arrive damaged or defective.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your return.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- Please note, shipping costs are non-refundable.
Exchanges
- If you received a defective or damaged item, we will gladly replace it at no additional cost to you. Please contact us with the details, and we'll arrange for the return of the item and send out a replacement promptly.
Shipping
- You will be responsible for paying the shipping costs for returning your item unless the return is due to a mistake on our part (damaged, defective, or incorrect item received).
Contact Us
If you have any questions about our return and refund policy, please don't hesitate to contact us at helaynea.croke@gmail.com.
Your satisfaction is our priority, and we want you to feel confident shopping with Croke Crochet Co.!
At Croke Crochet Co., we take great care in packaging and delivering your handmade crochet items with love. Below, you’ll find all the information you need about our shipping methods, costs, and delivery times to ensure a smooth and reliable experience.
Shipping Methods
- We offer standard shipping via trusted carriers such as USPS, Canada Post, or local courier services.
- Expedited shipping is available for an additional cost. Please select this option at checkout if you need your order faster.
- All orders come with a tracking number, which will be provided to you once your package has shipped.
Processing Time
- Please allow 7-10 business days for order processing. Custom-made items may require additional time (usually 10-14 business days), depending on the complexity of the request. We will keep you updated on the status of custom orders.
Shipping Costs
- Shipping costs are calculated based on the size, weight, and destination of your order. You can view your total shipping cost at checkout before completing your purchase.
- Free standard shipping is available for orders over $100.
International Shipping
- We offer international shipping to select countries. Delivery times and costs will vary based on your location. Please note that international orders may be subject to customs fees or taxes, which are the responsibility of the buyer.
Packaging
- We take care to ensure your items are packaged securely to prevent damage during transit. Where possible, we use eco-friendly materials to reduce our environmental impact.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status and location of your package.
Lost or Delayed Packages
- While we strive for timely delivery, please note that delays can occur due to customs or carrier issues. If your package is significantly delayed or lost, please contact us, and we will work with the shipping provider to resolve the issue.
Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us at helaynea.croke@gmail.com. We're here to ensure you receive your order in perfect condition and on time.
Your satisfaction is our top priority, and we want you to shop confidently at Croke Crochet Co.!
